Describing and modeling workflow and information flow in chronic disease care
Unertl, Kim M. et al, J Am Med Inform Assoc, PrePrint
The goal of the study was to develop an in-depth understanding of work practices, workflow, and information flow in chronic disease care, to facilitate development of context-appropriate informatics tools. Design The study was conducted over a 10-month period in three ambulatory clinics providing chronic disease care. We iteratively collected data using direct observation and semi-structured interviews.
[ More ]
Pediatric and Primary Care EMR Business Process Management: A Look Back, a Look Under the Hood, and a Look Forward – A White Paper
Webster, Charles, and Mark Copenhaver, 2009
We describe an ambulatory electronic health record (EHR) workflow management system (WfMS)â€”employed to create a high-usability pediatric electronic medical record (EMR) workflow systemâ€”that is currently in use by 4000 users at 300 medical offices and has been deployed since 1995. WfMS features and functionality include a workflow engine, workflow process definition editor, and a universally viewable annotated worklist that represents patient location and task status in real time.
[ More ]